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Strategic Direction
Strategic Direction
The Mission of the LTSA is to create confidence by delivering assured land title and land survey systems essential to the property market and economic foundation of BC.
The LTSA's Vision is to earn a reputation for exceptional service and excellence in the preservation, access and integrity of the land title and survey systems.
In pursuit of our Mission and Vision, we have a set of core Values:
- We are accountable to those we serve.
- We act with the highest standards of integrity, knowledge and skill.
- We respect and value our customers and each other.
- We will continuously improve.
- We are approachable and personally responsive to our customers and employees.
Strategic Objectives
1. Instill confidence, maintain integrity and increase the value of the land title and survey systems of British Columbia.
2. Improve and deliver professional, consistent customer service.
3. Deliver business modernization in order to sustain land title and survey systems services to meet customer needs and the public interest.
4. Ensure the optimum structure, people and tools for the effective operation of the LTSA.
5. Manage our business in a sustainable and cost efficient manner that directly benefits our customers.
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