The Land Title and Survey Authority of BC (LTSA) is changing front counter service hours in all Land Title Offices (LTOs) effective May 1, 2018. The new service hours will be from 9:00am to 3:00pm, Monday through Friday.

Service hours for the myLTSA portal and customer phone support remain the same.

 Land Title Office front counter servicemyLTSA portalPhone Support
Monday to Friday Hours

New Hours:

9:00am to 3:00pm

6:00am to 11:00pm daily


except for system maintenance on Thursdays 8:00pm to 11:00pm and Sundays (all day)
Customer Service Centre: 8:00am to 4:30pm

myLTSA Technical Support: 8:00am to 5:00pm
Weekends and Holidays HoursClosed

6:00am to 11:00pm daily


except for system maintenance on Thursdays 8:00pm to 11:00pm and Sundays (all day)
Closed

Customers can still search for records--or file applications by Hiring a Professional--outside of these office hours by registering for a myLTSA Explorer account.

myLTSA Explorer access enables users to:

  • Request registered titles, State of Title Certificates, documents and plan images
  • Search records by:
    • Parcel Identifier (PID) or title number
    • Document and plan number
    • ParcelMap BC Search

Register for myLTSA Explorer with your user name and credit card

Please email customerservice@ltsa.ca or call us at 604-630-9630 or 1-877-577-LTSA (5872) with any questions you may have.