The change in front counter service hours at all Land Title Offices (LTOs) is now in effect. All LTOs are now open from 9:00am to 3:00pm, Monday through Friday. Service hours for the myLTSA portal and customer phone support remain the same.

LAND TITLE OFFICE FRONT COUNTER SERVICEmyLTSA PORTALPHONE SUPPORT
Monday to Friday Hours

NEW HOURS:

9:00am to 3:00pm

6:00am to 11:00pm daily

except for system maintenance on Thursdays 8:00pm to 11:00pm

Customer Service Centre:

8:00am to 4:30pm

myLTSA Technical Support:

8:00am to 5:00pm

Weekends and Holidays HoursClosed

6:00am to 11:00pm daily

except for system maintenance on Sundays (all day)

Closed

Customers can still search for records outside of these office hours by registering for a myLTSA Explorer account.

myLTSA Explorer enables users to:

  • Request registered titles, State of Title Certificates, documents and plan images
  • Search records by
    • Parcel Identifier (PID) or title number
    • Document and plan number
    • ParcelMap BC Search

Register for myLTSA Explorer with your user name and credit card.

Please email customerservice@ltsa.ca or call us at 604-630-9630 or 1-877-577-LTSA (5872) with any questions you may have.