FAQs

What is the purpose of the Authorized Subscriber Register (ASR)?

The purpose of the Authorized Subscriber Register (ASR) is to provide certain organizations that issue and submit land title documents over the...

How do I become a member of the Authorized Subscriber Register (ASR)?

In order to become a member of the ASR, an organization and its candidate for membership must complete and submit an ...

What can a member of the Authorized Subscriber Register (ASR) do?

An individual who has been approved as a member of the Authorized Subscriber Register (ASR) may electronically sign specified land title forms on...

Why is there a limited number of forms that an Authorized Subscriber Register (ASR) member can electronically sign?

The list of eligible forms and natures of interest contained in the  is intended to provide reasonable authority to electronically sign land title...

Before You Call

Carefully read any defect notices and consult electronic filing help information before contacting the LTSA.

This information includes the:

Hours

 

Land Title Office Public Access

Customer Service by Phone

myLTSA Technical Support

myLTSA Portal

Monday to Friday

9:00 am to 3:00 pm

8:00am to 4:30pm

8:00am to 5:00pm

6:00 am to 11:00 pm (Thursday evening: routine maintenance window)

Saturday

Closed

Closed

Closed

6:00 am to 11:00 pm

Sundays and Holidays

Closed

Closed

Closed

Routine maintenance window

myLTSA may not be available during routine system maintenance windows, which are Thursdays from 8:00 pm to 11:00 pm and all day on Sundays.

LTSA Customer Service Centre

For general land title and survey matters, including directions on where to obtain policy and practice information:

Greater Vancouver area: 604-630-9630 or elsewhere in BC, Canada and the US: 1-877-577-LTSA (5872)

myLTSA Technical Support

For myLTSA and ParcelMap BC support:

Greater Vancouver area: 604-630-9630, press 2 or elsewhere in BC, Canada and the US: 1-877-577-LTSA (5872), press 2