Why can't the land title office give me legal advice?

Land title staff are unable to advise on legal rights or actions associated with land titles and charges. The Registrar of Land Titles and staff...

What is the address for the land title office?

The LTSA has land title offices in Kamloops, New Westminster and Victoria. For hours and address information, visit...

What is the LTSA's mandate?

Established in 2005, the Land Title and Survey Authority of British Columbia (LTSA) is a publicly accountable, statutory corporation responsible...

To whom is the LTSA accountable?

The LTSA is accountable to the users of British Columbia's land title and survey systems. Accountability and transparency of LTSA operations is...

Why is it important to hire a professional?

Professionals such as lawyers, notaries public, real estate agents and land surveyors contribute to having a high quality land title system in BC...

LTSA does not provide legal advice and staff cannot assist customers with:

  • Conducting land title searches over the telephone
  • Completing application forms for land title registration
  • Conducting historical, genealogical or other research into land title records

By Phone or Email

LTSA Customer Service Centre

For general inquiries, please email customerservice@ltsa.ca or call:

Greater Vancouver area: 604-630-9630 or elsewhere in BC, Canada and the US: 1-877-577-LTSA (5872), press Option 1.

For business professionals inquiring about land title and survey matters, including directions on where to obtain policy and practice information, press Option 2. 

myLTSA Technical Support

For myLTSA and ParcelMap BC support, email myLTSATechSupport@ltsa.ca or call:

Greater Vancouver area: 604-630-9630, or elsewhere in BC, Canada and the US: 1-877-577-LTSA (5872), press Option 3.

Phone Support Hours

Customer Service

myLTSA Technical Support

myLTSA Portal

Monday to Friday

8:00am to 4:30pm

8:00am to 5:00pm

6:00am to 11:00pm (except Thursday evenings for routine maintenance)




6:00am to 11:00pm

SundayClosedClosedRoutine maintenance window, unless otherwise posted on myLTSA Login Page.


myLTSA and ParcelMap BC Help Site


Submit an Online Request


Frequently Visited Web Pages

Hire a Professional

Registry agents can perform title or other records searches or title monitoring services. A lawyer, notary public or land surveyor (as applicable) should be consulted for land title registration or title search services. 

Visit an Office

Public Access for Registration of DocumentsPublic Requests for Records SearchesCrown Grant Services (Victoria Office Only)Public Access to Crown Land Registry (Victoria Office Only)
Monday to Friday9:00am to 3:00pm9:00am to 3:00pm8:30am to 4:30pm9:00am to 4:00pm
Weekends and HolidaysClosedClosedClosedClosed
  • Any requests to register documents submitted after 3:00pm will be processed the next business day.
  • Fees are payable by debit card, Visa, Mastercard, cheque or money order in Canadian funds
  • Cash is not accepted in person or by mail

Office Locations

Kamloops Office

(services for the Kamloops and Nelson land title districts)

Kamloops Law Courts
Suite 114 - 455 Columbia Street
Kamloops, British Columbia

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New Westminster Office

(services for the Vancouver and New Westminster land title districts)

Anvil Office Tower
Suite 500 - 11 Eighth Street
New Westminster, British Columbia

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Victoria Office

(services for the Victoria, Prince Rupert and Prince George land title districts)

Suite 200 - 1321 Blanshard Street
Victoria, British Columbia

View Map

By Mail

Please send land title applications and search requests by mail or courier to the New Westminster land title office:

LTSA Land Title Office

Anvil Office Tower

Suite 500 - 11 Eighth Street

New Westminster, British Columbia

Canada  V3M 3N7

Cash is not accepted in person or by mail.