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Service Notice: Restricted Access to Land Title Offices
To protect the health and well-being of our employees and customers, access is restricted in all Land Title Offices to employees, direct access pass holders and Registry Agents.
Land Title Office front counters are closed until further notice. All other office operations continue as usual. Access COVID-19 practice materials and resources here and follow our Twitter account for updates.
General Information
Please review our website resources and electronic filing services to access services such as:
- File Claim of Builders Lien
- Transmit Title to Surviving Joint Tenant
- Transmit Interest to an Executor
- Search for a title using myLTSA Explorer (you will need to set up an account)
We also encourage customers to mail in less urgent requests to change information on title such as Change of Name or Change of Address.
Thank you for your continued support and patience.
LTSA does not provide legal advice and staff cannot assist customers with:
- Conducting land title searches over the telephone
- Completing application forms for land title registration
- Conducting historical, genealogical or other research into land title records
By Phone or Email
LTSA Customer Service Centre
For general inquiries, please email customerservice@ltsa.ca or call:
Greater Vancouver area: 604-630-9630 or elsewhere in BC, Canada and the US: 1-877-577-LTSA (5872), press Option 1.
For business professionals inquiring about land title and survey matters, including directions on where to obtain policy and practice information, press Option 2.
myLTSA Technical Support
For myLTSA and ParcelMap BC support, email myLTSATechSupport@ltsa.ca or call:
Greater Vancouver area: 604-630-9630, or elsewhere in BC, Canada and the US: 1-877-577-LTSA (5872), press Option 3.
Phone Support Hours
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Customer Service |
myLTSA Technical Support |
myLTSA Portal |
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Monday to Friday |
8:00am to 4:30pm |
8:00am to 5:00pm |
6:00am to 11:00pm (except Thursday evenings for routine maintenance) |
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Saturday |
Closed |
Closed |
6:00am to 11:00pm |
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Sunday |
Closed |
Closed |
Routine maintenance window, unless otherwise posted on myLTSA Login Page. |
Online
myLTSA and ParcelMap BC Help Site
https://help.ltsa.ca
Submit an Online Request
Online Request Form
Frequently Visited Web Pages
- Visit Find Property Information if you are unsure your question pertains to the LTSA.
- View Search Land Title Records for information on searching for titles, documents and plans.
- View Changes to Title for information on filing applications to the land title office.
- Manual land title forms can be printed from the Forms for Manual Filing page.
Hire a Professional
Registry agents can perform title or other records searches or title monitoring services. A lawyer, notary public or land surveyor (as applicable) should be consulted for land title registration or title search services.
Visit an Office
Due to concerns about COVID-19, access to all Land Title Offices is restricted to LTSA employees, direct access pass holders and Registry Agents. Land Title Office front counters are closed until further notice. All other office operations continue as usual. Thank you for your understanding as we take measures to keep the health and well-being of our employees, customers and visiting members of the public our top priority.
LTSA Head Office
Suite 200 – 1321 Blanshard Street
Victoria, BC
V8W 9J3
By Mail
Please send land title applications and search requests by mail or courier to the New Westminster land title office:
LTSA Land Title Office
Anvil Office Tower
Suite 500 – 11 Eighth Street
New Westminster, British Columbia
Canada V3M 3N7
NOTE: Cash is not accepted